ChargePoint Assure
ChargePoint Assure®️ offers comprehensive monitoring, maintenance, support and hassle-free issue resolution.
How it works
Issue detection
Proactive monitoring discovers issues as soon as they occur, and ChargePoint responds within one business day.
Remote troubleshooting
ChargePoint® provides remote operations and maintenance support.
Service restoration
Parts are typically delivered within 3 – 5 days, then ChargePoint makes on-site repairs on the next business day after they arrive.
24/7 proactive station monitoring
Have peace of mind and plenty of time to focus on your business.
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Avoid hassles
Let ChargePoint handle the details of monitoring, maintenance, troubleshooting and repair. You’ll have more time to focus on what you do best: manage your business.
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Minimise downtime
Minimise business disruption with fast repairs, saving you unexpected and unbudgeted expenses while protecting your brand.
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Gain peace of mind
Get 98% EV charging uptime. Protect your investment through expert monitoring and a large network of field service partners. Even under heavy usage and unforeseen circumstances, we’ve got you covered.