Station owners can set a station to Restricted Access if it’s not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate or...
To activate a new ChargePoint card from the ChargePoint app, go to Account and select Manage Cards. Choose Activate card. Make sure you have your ChargePoint card on hand to enter the serial number...
Yes, you can charge your car without a ChargePoint card. If you arrive at a ChargePoint station without your ChargePoint card, you start a charge at ChargePoint and many roaming partner stations by...
Entering your car model helps us estimate your range and gives you notifications accordingly. It does not influence or change the way you charge in any way. If your car model is not listed, please...
The number in the circle indicates the total number of charging spots in an area. The colors show the breakdown of charging spots by status (green means available, blue means in use and gray means...
Yes. Simply connect your Android phone to your vehicle to access the ChargePoint app from your Android Auto display and get information about charging spots or even start a charge from your car.
Yes. By simply connecting a device updated to iOS 14 or above to a CarPlay-equipped vehicle, you will have access to information available in the ChargePoint app: See a map with nearby stations, check...
You can order additional replacement cards. In the ChargePoint app, just go to Account, select Manage Cards and then click Get Card. In the driver portal, go to Account, select Manage Cards and then...
Request a free ChargePoint card online or in the ChargePoint app. The card should arrive within a few weeks. Once it arrives, you must log in to your account and activate your card.