How to charge your EV on ChargePoint
After you get the ChargePoint app, you’re ready to start charging. Find a place to charge using the app, which recommends stations that work with your EV.
Tip: Make sure you turn off your EV and open your charge port lid and cap before charging. There should be a button or release for the charge port lid in your EV, the same as for a fuel cap.
Step 1: Tap in
Tap your phone (with the app signed in to your account) or ChargePoint card on the station to unlock the charging connector. Or, tap the orange “Start Charge” button on the station info page in the app.
Step 2: Lift the connector
Push the button on the connector to lift it out of the holster.
Step 3: Plug in (and check in)
Plug the connector into your EV (and hit the blue button to start charging, for rapid charging). Check your EV to make sure that you’re charging (there are often indicator lights on the dashboard).
Step 4: Do your thing
Relax and go about your day. We’ll send you an update when your car is fully charged.
Step 5: Tap out
When you get back to your EV, tap your phone or card (and press the blue button, for rapid charging) to end your session. The station will show you how much it cost and we’ll send you a receipt.
Don’t forget to unplug the connector and put it back in the holster. Then, drive away happier in your fully charged EV.
How much will it cost?
Station owners set their own fees for charging and parking. Many stations are free to use, but be sure to check the app and the station display for fees. Keep in mind that charging may be free for a few hours and paid thereafter. We’ll send you an alert in the app if pricing changes.
How do I pay?
When you create your account, you provide payment info. The first time you use a station with a fee, we’ll charge you £10 and keep it as a balance on your account so you’re ready to charge wherever you go. If you only use free stations, you’ll never be charged.