Can I get an invoice or receipt for my charging session?

There are five ways to get a receipt or invoice from your ChargePoint account for your charging session:

If you charged at a station with your ChargePoint driver account using Tap to Charge, your ChargePoint app or ChargePoint card

Visit Account > Notifications in the ChargePoint app to set up automatic receipts for charging. You can also select the Activity tab at the bottom to see payment info for recent sessions and download Monthly Statements.

If you charged on a ChargePoint station using a roaming partner RFID card

For roaming sessions, your e-mobility service provider defines the terms and prices of charging and also issues the receipt for you. Please contact your service provider if a receipt for your session is needed.

If you charged at a ChargePoint station using a credit or debit card

Your receipt can be downloaded at https://driver.chargepoint.com/search-receipts. Please have the details of your payment card ready to verify that the receipt is yours.

Note: Some of our larger partner operators in Europe, including Instavolt, EG Group and EV Point, will provide receipts via their own websites.

If you charged at a ChargePoint station using Apple Pay or Google Pay

Your receipt can be downloaded at https://driver.chargepoint.com/search-receipts. Please have the details of your payment card ready to verify that the receipt is yours.

You may need to look up your device’s virtual card number:

• iPhone or Apple Watch
  • Open your Wallet app
  • Tap the payment card used for the session
  • Tap the “three dots” button on the top right
  • Tap Card Number and refer to the Apple Pay number displayed
• Android
  • Open Google Pay app
  • Tap Payment
  • Choose the payment card you used
  • Scroll down to the bottom to find the Virtual Account Number

If you used a domestic European debit card, such as Girocard, Pinpas or carte bleue

Our automatic system can only fetch receipts for such cards if they have a 16-digit, credit card–style card number. If your card has such a number, the same instructions apply as for credit and debit cards. If not, please reach out to Driver Support for assistance. Have the exact amount that was billed to you ready, as well as the date and approximate time of charging in order to identify your receipt correctly.