Got problems? We’ve got solutions.
Are you a ChargePoint installer, partner or station owner who needs help now? Please raise your question here or call us on one of the numbers below.
Are you an EV driver and need assistance? Please call us on one of the numbers below.
Europe
be.ENERGISED Customer Support
https://customer.chargepoint.com
+43 (6452) 2120090 (fee required)
(24/7/365)
Bus & Truck Support
+31 20 210 36 78
(24/7/365)
Austria
EV Driver and ChargePoint Account Assistance
+43 (800) 006883
(Mon – Fri 08:00 – 20:00 CET: German)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+43 (800) 802253 (German)
(Mon – Fri 08:00 – 18:00 CET)
Belgium
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365: French)
+31 (20) 6545372
(Mon – Fri 08:00 – 20:00 CET: Dutch)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)
Czech Republic
EV Driver and ChargePoint Account Assistance
+420 (234) 043 393
(24/7/365: English)
Station Owner, Installer and Partner Support
+420 (234) 076 682 (English)
(Mon – Fri 08:00 – 18:00 CET)
Denmark
EV Driver and ChargePoint Account Assistance
+45 (802) 51020
(24/7/365: English)
Station Owner, Installer and Partner Support
+45 (808) 20556 (English)
(Mon – Fri 08:00 – 18:00 CET)
France
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365: French)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
(Mon – Fri 08:00 – 18:00 CET)
Germany
EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
(Mon – Fri 08:00 – 20:00 CET: German)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+49 (30) 72621256 (German)
(Mon – Fri 08:00 – 18:00 CET)
Italy
EV Driver and ChargePoint Account Assistance
+39 (800) 168017
(Mon – Fri 08:00 – 20:00 CET: Italian)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+39 (800) 168014 (Italian)
(Mon – Fri 08:00 – 18:00 CET)
Ireland
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365: English)
Station Owner, Installer and Partner Support
+44 (20) 37908697 (English)
(Mon – Fri 08:00 – 18:00 CET)
Luxembourg
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365: French)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
(Mon – Fri 08:00 – 18:00 CET)
The Netherlands
EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
(Mon – Fri 08:00 – 20:00 CET: Dutch)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)
Norway
EV Driver and ChargePoint Account Assistance
+47 (800) 13947
(24/7/365: English)
Station Owner, Installer and Partner Support
+47 (800) 25250 (English)
(Mon – Fri 08:00 – 18:00 CET)
Poland
EV Driver and ChargePoint Account Assistance
+48 (22) 209 89 05
(Mon – Fri 08:00 – 20:00 CET: Polish)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+48 (57) 3560425 (Polish)
(Mon – Fri 08:00 – 18:00 CET)
Portugal
EV Driver and ChargePoint Account Assistance
+351 (800) 814 068
(Mon – Fri 08:00 – 20:00 CET: Portuguese)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+351 (800) 855 836 (Portuguese)
(Mon – Fri 08:00 – 18:00 CET)
Spain
EV Driver and ChargePoint Account Assistance
+34 (800) 300088
(Mon – Fri 08:00 – 20:00 CET: Spanish)
(Outside of these hours: English only)
Station Owner, Installer and Partner Support
+34 (900) 997966 (Spanish)
(Mon – Fri 08:00 – 18:00 CET)
Sweden
EV Driver and ChargePoint Account Assistance
+46 (20) 0883673
(Mon – Fri 08:00 – 20:00 CET: Swedish)
(Outside of these hour: English only)
Station Owner, Installer and Partner Support
+46 (20) 0750044 (Swedish)
(Mon – Fri 08:00 – 18:00 CET)
Switzerland
EV Driver and ChargePoint Account Assistance
+41 (43) 2155817
(Mon – Fri 08:00 – 20:00 CET: German and Italian)
(Outside of these hours: English)
(24/7/365: French)
Station Owner, Installer and Partner Support
+41 (43) 2155749 (German, French and Italian)
(Mon – Fri 08:00 – 18:00 CET)
United Kingdom
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365: English)
Station Owner, Installer and Partner Support
+44 (20) 37908697 (English)
(Mon – Fri 08:00 – 18:00 GMT)
Asia Pacific
Australia
EV Driver and ChargePoint Account Assistance
+61 1300 300 885
(24/7/365)
North America
United States and Canada
EV Driver and ChargePoint Account Assistance
US and Canada freephone: +1-888-758-4389
(24 hours)
Contact ChargePoint Driver Support
ChargePoint Home Assistance
US and Canada freephone: +1-888-758-4389
(24 hours a day)
Station Owner, Installer and Partner Support
U.S. and Canada freephone: +1-877-850-4562
(24 hours a day in English)
(Mon - Fri 07:00 - 21:00 EDT in French)
Contact ChargePoint Owner Support
Bus & Truck Support
U.S. and Canada: +1-662-667-6325
(24/7)
