ChargePoint accessibility statement

ChargePoint is committed to developing world-class EV charging stations, software and services that provide a seamless charging and charge management experience for all, including anyone with a disability. It’s important to us that everyone is able to be part of the future of mobility.

Software

To ensure that our digital products and services ensure equal access, respect, dignity and independence to all, we use the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard and work with accessibility experts and people with disabilities to guide accessible development of our web pages and applications.

Our driver portal web application was designed from the ground up to meet accessibility requirements. You can find a Voluntary Product Accessibility Template (VPAT) for the ChargePoint Driver Website here. This information showcases how this driver portal currently conforms to disability guidelines and how the product is intended to be used by EV drivers.

Some of the accessibility provisions we offer include:

  • Super zooming up to 400%
  • Strong colour contrast in light and dark modes
  • Correct focus when opening and closing modals or dialogs
  • Ability to complete tasks without a mouse (keyboard only)
  • Additional context for form controls

Charging stations

ChargePoint works with policymakers to develop standards and regulations related to accessible charging, and we aim to meet all applicable requirements for the deployment and operation of accessible EV charging stations. As regulations are adopted, we will provide local resources to help our customers design and deploy charging equipment in line with best practices and regulations, to ensure that anyone who drives an EV can use our stations.

Questions and assistance

Your needs are important to us. If the format of any material on any of our digital properties is difficult for you to access, please email us at accessibility@chargepoint.com.

Third-party content

Our website and/or mobile app may contain links to other sites operated by third parties or incorporate third-party services. We cannot guarantee the accessibility of this content.