How do I start a charging session at a ChargePoint station without a screen?

If you are at a ChargePoint station with an orange faceplate without a screen, you can start a charging session in a few different ways.

If the station has a QR code:

In North America, you can start a charging session at a ChargePoint station without a screen with Tap to Charge.

To start charging, complete the following steps:

• Scan the QR code on the station.
• Get the ChargePoint app and sign up or log into your account.
• If you create an account for the first time, set up Tap to Charge by adding ChargePoint to your Apple Wallet (for iPhone) or turning on NFC (for Android).
• If you already have a ChargePoint account and have not set up Tap to Charge, select the Account tab at the bottom, select Manage Cards, then Set it up.

• Add ChargePoint Pass as a card to your Wallet.

  Tip: Setting up Tap to Charge is different for iPhones and Android phones, so follow the instructions provided in your app.

• Once you have set up Tap to Charge, hold your phone up to the station’s reader to unlock the connector. Make sure you have turned on NFC and your screen for Android. For iPhone, if you are not using Face ID, double-check that your finger is on the home button to use Touch ID.
• Once you hear the station beep, plug in your car and go about your day.

• When you are notified that your EV has finished charging, unplug the cable from your EV and move your car away for others to charge.

  Tip: Some EVs require you to unlock your doors to remove the charging plug and return it to the station.

If the station has no QR code or screen:

Stations without a screen or QR code are typically in a private use area. To start charging, you will need to use your ChargePoint RFID card or remote start in the mobile app if the station owner has granted you access.

To start charging with a ChargePoint card, complete the following steps:

• Tap your activated ChargePoint card (make sure to activate it) on the card reader symbol on the station.
• Once you hear the station beep, plug in your car and go about your day.

• When you are notified that your EV has finished charging, unplug the cable from your EV and move your car away for others to charge.

  Tip: Some EVs require you to unlock your doors to remove the charging plug and return it to the station.

To start charging remotely from the app, complete the following steps:

• Open the ChargePoint app and select the station from the map.
• Click Start Charging.
• Once you hear the station beep, plug in your car and go about your day.

• When you are notified that your EV has finished charging, unplug the cable from your EV and move your car away for others to charge.

  Tip: Some EVs require you to unlock your doors to remove the charging plug and return it to the station.