CleanBC has funding available for workplaces located in British Columbia to install Level 2 electric vehicle (EV) charging infrastructure. To be eligible, workplaces must have at least 5 employ...
CleanBC has funding available for light, medium, and heavy-duty fleets located and registered in British Columbia looking to install electric vehicle (EV) charging infrastructure. Eligible flee...
Tap Report a Problem in the stations/port details page to file a station issue. Navigate to Current Session > Help to reach the Chatbot if you encounter issues during an ongoing charging session. When...
Follow the instructions below to access and use the chatbot: The chatbot is visible in Chargers, Station Details, Account and Help tabs. Type your question, or pick a suggested topic from the list...
To view station photos, complete the following steps: Open the ChargePoint app and locate the station you want to review. Navigate to the port you want to access and tap View Photos to see all the...
The ChargePoint app shows amenities from the station you have chosen and from the map. Both flows are designed to help you decide where to charge based on what is near the charging station. Option 1...
Route Planning builds a charging-aware route between two points and suggests stations along the way based on your EV's range, current state of charge and your target end-of-trip SoC. It supports both...
The redesigned ChargePoint app includes a dedicated Help. In addition to that, we have an in-app Chatbot that gives guided answers to commonly asked driver questions without having to leaving the app...
The new ChargePoint app lets you change your password from inside your account and confirms the change with a one-time passcode (OTP) for added security. Follow the instructions below: Log in to the...
Select users can add their EV by signing in with their vehicle manufacturer (OEM) account. Once linked, the ChargePoint app can access state of charge, remaining range and approximate location info...
