Got Problems? We’ve Got Solutions.
Are you a ChargePoint installer, partner, or station owner who needs help now? Please raise your question here or call us at one of the numbers below.
Are you an EV driver and need assistance? Please raise your question here or call us at one of the numbers below.
North America
United States and Canada
EV Driver and ChargePoint Account Assistance
U.S. and Canada Toll Free: 1-888-758-4389
(24 hours a day)
Contact ChargePoint Driver Support
ChargePoint Home Assistance
U.S. and Canada Toll Free: 1-888-758-4389
(24 hours a day)
Station Owner, Installer and Partner Support
U.S. and Canada Toll Free: 1-877-850-4562
(24 hours a day in English)
(Mon - Fri 07:00 - 21:00 ET in French)
Contact ChargePoint Owner Support
Fleet Customer Support
U.S. and Canada: 1-662-667-6325
(24/7)
Europe
be.ENERGISED Customer Support
https://support.has-to-be.com/
+43 (6452) 2120090 (fee required)
(24/7/365)
Fleet Customer Support
+31 20 210 36 78
(24/7)
Austria
EV Driver and ChargePoint Account Assistance
+43 (800) 006883
(24/7/365)
Station Owner, Installer and Partner Support
+43 (800) 802253
(Mon – Fri 08:00 – 18:00 CET)
Belgium
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
+31 (20) 6545372 (Dutch)
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)
Denmark
EV Driver and ChargePoint Account Assistance
+45 (802) 51020
(24/7/365)
Support will be provided in English
Station Owner, Installer and Partner Support
+45 (808) 20556
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
France
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449
(08:00 – 18:00 CET)
Germany
EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
(24/7/365)
Station Owner, Installer and Partner Support
+49 (30) 72621256
(08:00 – 18:00 CET)
Italy
EV Driver and ChargePoint Account Assistance
+39 (800) 168017
(24/7/365)
Station Owner, Installer and Partner Support
+39 (800) 168014
(Mon – Fri 08:00 – 18:00 CET)
Ireland
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)
Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)
Luxembourg
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
(08:00 – 18:00 CET)
The Netherlands
EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
(24/7/365)
Station Owner, Installer and Partner Support
+31 (20) 8886342
(08:00 – 18:00 CET)
Norway
EV Driver and ChargePoint Account Assistance
+47 (800) 13947
(24/7/365)
Support will be provided in English
Station Owner, Installer and Partner Support
+47 (800) 25250
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
Poland
EV Driver and ChargePoint Account Assistance
+48 22 209 89
(24/7/365)
Station Owner, Installer and Partner Support
+48 57 3560425
(Mon – Fri 08:00 – 18:00 CET)
Portugal
EV Driver and ChargePoint Account Assistance
+351 (800) 814 068
(24/7/365)
Station Owner, Installer and Partner Support
+351 (800) 855 836
(Mon – Fri 08:00 – 18:00 CET)
Spain
EV Driver and ChargePoint Account Assistance
+34 (800) 300088
(24/7/365)
Station Owner, Installer and Partner Support
+34 (900) 997966
(Mon – Fri 08:00 – 18:00 CET)
Sweden
EV Driver and ChargePoint Account Assistance
+46 (20) 0883673
(24/7/365)
Station Owner, Installer and Partner Support
+46 (20) 0750044
(Mon – Fri 08:00 – 18:00 CET)
Switzerland
EV Driver and ChargePoint Account Assistance
+41 (43) 2155817
(24/7/365)
Support will be provided in German, French and Italian
Station Owner, Installer and Partner Support
+41 (43) 2155749
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in German, French and Italian
United Kingdom
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)
Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)
Asia Pacific
Australia
EV Driver and ChargePoint Account Assistance
+1300 300 885
(24x7x365)
