If you come across a station that is down, select Report a Problem under Station Details in the ChargePoint app to let us know. For stations on partner roaming networks, call the support number posted...
You can cancel your ChargePoint account at any time through the ChargePoint app or the driver portal. Go to Account, select My Profile and then Delete Account. Any remaining account balance will be...
There are three ways to start a charging session at a ChargePoint station: Tap to charge. With the ChargePoint app installed, you can start a charging session on a ChargePoint station by holding your...
Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...
Station owners can set a station to Restricted Access if it’s not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate or...
To activate a new ChargePoint card from the ChargePoint app, go to Account and select Manage Cards. Choose Activate card. Make sure you have your ChargePoint card on hand to enter the serial number...
Yes, you can charge your car without a ChargePoint card. If you arrive at a ChargePoint station without your ChargePoint card, you start a charge at ChargePoint and many roaming partner stations by...