ChargePoint Support
Global support and assistance for drivers, station owners, certified technicians and partners.
North America
EV driver and ChargePoint Home Flex assistance
For help with a charging session, your account, the ChargePoint app, or ChargePoint Home Flex.
U.S. and Canada Toll Free
1-888-758-4389
24/7
Station owner, certified technician, partner and sales assistance
If you are a station owner, certified technician, partner or need sales assistance please use one of these methods to contact us.
ChargePoint stations
U.S. and Canada Toll Free: 1-866-480-2936
24/7 in English
Mon - Fri 07:00 - 21:00 ET in French
ChargePoint powered by Eaton stations
U.S. and Canada Toll Free: 1-888-234-5195
24/7 in English
Mon - Fri 07:00 - 21:00 ET in French
Former ViriCiti and ChargePoint Telematics Customers
1-662-667-6325
24/7
Europe
EV driver assistance
For help with a charging session, your account, or the ChargePoint app please open a driver support case or contact us throuh one of the country specific phone numbers listed below.
Station owner, certified technician, partner and sales assistance
If you are a station owner, certified technician, partner or need sales assistance please use one of these methods or one of the country specific phone numbers listed below.
be.ENERGISED Customer Support
ChargePoint be.ENERGISED Support
+43 (6452) 2120090 (fee required)
24/7
Former ViriCiti and ChargePoint Telematics Customers: +31 20 210 36 78
(24/7)
Austria
EV Driver and ChargePoint Account Assistance
+43 (800) 006883
24/7
Station Owner, certified technician and Partner Support
+43 (800) 802253
(Mon – Fri 08:00 – 18:00 CET)
Belgium
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
+31 (20) 6545372 (Dutch)
24/7
Station Owner, certified technician and Partner Support
+33 (1) 85650449 (French)
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)
Denmark
EV Driver and ChargePoint Account Assistance
+45 (802) 51020
24/7
Support will be provided in English
Station Owner, certified technician and Partner Support
+45 (808) 20556
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
France
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
24/7
Station Owner, certified technician and Partner Support
+33 (1) 85650449
(08:00 – 18:00 CET)
Germany
EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
24/7
Station Owner, certified technician and Partner Support
+49 (30) 72621256
(08:00 – 18:00 CET)
Italy
EV Driver and ChargePoint Account Assistance
+39 (800) 168017
24/7
Station Owner, certified technician and Partner Support
+39 (800) 168014
(Mon – Fri 08:00 – 18:00 CET)
Ireland
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
24/7
Station Owner, certified technician and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)
Luxembourg
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
24/7
Station Owner, certified technician and Partner Support
+33 (1) 85650449 (French)
(08:00 – 18:00 CET)
The Netherlands
EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
24/7
Station Owner, certified technician and Partner Support
+31 (20) 8886342
(08:00 – 18:00 CET)
Norway
EV Driver and ChargePoint Account Assistance
+47 (800) 13947
24/7
Support will be provided in English
Station Owner, certified technician and Partner Support
+47 (800) 25250
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
Poland
EV Driver and ChargePoint Account Assistance
+48 22 209 89 05
24/7
Station Owner, certified technician and Partner Support
+48 57 3560425
(Mon – Fri 08:00 – 18:00 CET)
Portugal
EV Driver and ChargePoint Account Assistance
+351 (800) 814 068
24/7
Station Owner, certified technician and Partner Support
+351 (800) 855 836
(Mon – Fri 08:00 – 18:00 CET)
Spain
EV Driver and ChargePoint Account Assistance
+34 (800) 300088
24/7
Station Owner, certified technician and Partner Support
+34 (900) 997966
(Mon – Fri 08:00 – 18:00 CET)
Sweden
EV Driver and ChargePoint Account Assistance
+46 (20) 0883673
24/7
Station Owner, certified technician and Partner Support
+46 (20) 0750044
(Mon – Fri 08:00 – 18:00 CET)
Switzerland
EV Driver and ChargePoint Account Assistance
+41 (43) 2155817
24/7
Support will be provided in German, French and Italian
Station Owner, certified technician and Partner Support
+41 (43) 2155749
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in German, French and Italian
United Kingdom
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
24/7
Station Owner, certified technician and Partner Support
+44 (20) 37908697
(08:00 – 18:00 GMT)