Welcome, Driver

The ChargePoint app is required to activate and use your new Flex charger.
Follow these steps to get set up quickly.

Step 1 - Get Your Charger Installed

Have your charger installed and ready to go.

  • Prepare for the installation appointment
  • If you don’t already have one, find and contact a licensed electrician in your area

Step 2 – Download the ChargePoint App

Everything you need, in one place.

Step 3 - Set Up & Start Charging

Connect your charger.

  • Pair your charger to your account following the instructions on the ChargePoint app
  • You’re ready to take advantage of features like scheduling, charging history and costs, energy usage, and more

Status & tips

Check Station Status

When the station is powered on and activated, the status light on the front of the station displays status via light color and pulsing.

  • Light blue

    Vehicle plugged in, waiting for power release (for example, due to energy management)

  • Blue, pulsing

    Charging a vehicle

  • Blue, solid

    Charging complete, charging stopped, or charging suspended

  • Green, pulsing

    Card authorization

  • Green

    Card authorization

  • Orange, solid

    Online, waiting for a reservation

  • Orange, pulsing

    Card authorization time

  • Red

    Out-of-service or disabled

  • Yellow, pulsing

    Installing software or rejecting the card (flashes yellow for 3 seconds). It also occurs during first boot-up when the station is not activated.

  • White, pulsing

    Installing software or running a self-test

  • White

    Offline or unavailable

  • Purple

    Account has not been authenticated, return holster to station

Simplify charging with the ChargePoint App

The only app for charging at home – and the world beyond.

  • Set reminders so you never forget to plug in.
  • Schedule charging for when electricity is cheapest.
  • And much more features to discover on the free ChargePoint app
Person looking at ChargePoint app on a mobile phone

Need more help?

ChargePoint is always here for you.

Visit ChargePoint driver knowledge base for help getting started or support.

We're here for you 24/7.

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