Keep in mind: The connector doesn’t latch on to the vehicle; the vehicle latches on to the connector. Never force the connector. It can damage the port or cable. Follow these steps: Stop the charging...
Sessions started by tapping an EMV contactless card will initiate a flat hold because the transaction is authorized without upfront session details available to ChargePoint as a merchant. You can...
A higher temporary pre-authorisation hold will be applied when you start a charging session without using your ChargePoint account, the amount depends on the type of station and payment terminal.