ChargePoint Assure

ChargePoint Assure® offers comprehensive monitoring, maintenance and support, ensuring always-available charging and hassle-free issue resolution.

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How it works

Assure Issue Detection
1

Issue detection

Proactive monitoring discovers issues as soon as they occur, and ChargePoint responds within one business day.

Assure Remote Troubleshooting
2

Remote troubleshooting

A ChargePoint® partner technician provides operations and maintenance support.

Assure Service Restoration
3

Service restoration

Parts are typically delivered in one business day, then ChargePoint makes on-site repairs.

24/7 proactive station monitoring

Have peace of mind and plenty of time to focus on your business.

  • Avoid hassles

    6 fewer business days to resolve issues than without Assure. Let ChargePoint handle the details of monitoring, maintenance, troubleshooting and repair. You’ll have more time to focus on what you do best: manage your business.

  • Minimize downtime

    $3,400 average savings on maintenance and repair. Minimize business disruption with fast repairs, not only saving you significant expense but also protecting your brand.

  • Gain peace of mind

    98% EV charging uptime. Protect your investment through expert monitoring and a large network of field service partners. Even under heavy usage and unforeseen circumstances, we’ve got you covered.

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Assure