Got Problems? We’ve Got Solutions.

Are you a ChargePoint installer, partner, or station owner who needs help now? Please raise your question here or call us at one of the numbers below.

Are you an EV driver and need assistance? Please raise your question here or call us at one of the numbers below.

North America

United States and Canada

EV Driver and ChargePoint Account Assistance
U.S. and Canada Toll Free: 1-888-758-4389
(24 hours a day)

Contact ChargePoint Driver Support

ChargePoint Home Assistance
U.S. and Canada Toll Free: 1-888-758-4389
(24 hours a day)

Station Owner, Installer and Partner Support
U.S. and Canada Toll Free: 1-877-850-4562
(24 hours a day in English)
(Mon - Fri 09:00 - 14:00 EST in French)

Contact ChargePoint Owner Support

Europe

Austria

EV Driver and ChargePoint Account Assistance
+43 (800) 006883
(24/7/365)

Station Owner, Installer and Partner Support
+43 (800) 802253
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Belgium

EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
+31 (20) 6545372 (Dutch)
(24/7/365)

Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Denmark

EV Driver and ChargePoint Account Assistance
+45 (802) 51020
(24/7/365)
Support will be provided in English

Station Owner, Installer and Partner Support
+45 (808) 20556
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English

Contact ChargePoint Owner Support

France

EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365)

Station Owner, Installer and Partner Support
+33 (1) 85650449
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Germany

EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
(24/7/365)

Station Owner, Installer and Partner Support
+49 (30) 72621256
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Italy

EV Driver and ChargePoint Account Assistance
+39 (800) 168017
(24/7/365)

Station Owner, Installer and Partner Support
+39 (800) 168014
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Ireland

EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)

Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Luxembourg

EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
(24/7/365)

Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

The Netherlands

EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
(24/7/365)

Station Owner, Installer and Partner Support
+31 (20) 8886342
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Norway

EV Driver and ChargePoint Account Assistance
+47 (800) 13947
(24/7/365)
Support will be provided in English

Station Owner, Installer and Partner Support
+47 (800) 25250
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English

Contact ChargePoint Owner Support

Portugal

EV Driver and ChargePoint Account Assistance
+351 (800) 814 068
(24/7/365)

Station Owner, Installer and Partner Support
+351 (800) 855 836
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Spain

EV Driver and ChargePoint Account Assistance
+34 (800) 300088
(24/7/365)

Station Owner, Installer and Partner Support
+34 (900) 997966
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Sweden

EV Driver and ChargePoint Account Assistance
+46 (20) 0883673
(24/7/365)

Station Owner, Installer and Partner Support
+46 (20) 0750044
(Mon – Fri 08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Switzerland

EV Driver and ChargePoint Account Assistance
+41 (43) 2155817
(24/7/365)
Support will be provided in German, French and Italian

Station Owner, Installer and Partner Support
+41 (43) 2155749
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in German, French and Italian

Contact ChargePoint Owner Support

United Kingdom

EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)

Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)

Contact ChargePoint Owner Support

Asia Pacific

Australia

EV Driver and ChargePoint Account Assistance
+1300 300 885
(24x7x365)