ChargePoint Support
Global support and assistance for drivers, station owners, installers, and partners.
North America
EV driver and ChargePoint Home Flex assistance
For help with a charging session, your account, the ChargePoint app, or ChargePoint Home Flex.
U.S. and Canada Toll Free: 1-888-758-4389
24/7
Station owner, installer, partner, and sales assistance
If you are a station owner, partner or need sales assistance please use one of these methods to contact us.
U.S. and Canada Toll Free: 1-866-480-2936
24/7 in English
Mon - Fri 07:00 - 21:00 ET in French
Former ViriCiti Customer Support: 1-662-667-6325
24/7
Europe
be.ENERGISED Customer Support
https://support.has-to-be.com/
+43 (6452) 2120090 (fee required)
(24/7/365)
Former ViriCiti Customer Support
+31 20 210 36 78
(24/7)
Austria
EV Driver and ChargePoint Account Assistance
+43 (800) 006883
(24/7/365)
Station Owner, Installer and Partner Support
+43 (800) 802253
(Mon – Fri 08:00 – 18:00 CET)
Belgium
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
+31 (20) 6545372 (Dutch)
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
+31 (20) 8886342 (Dutch)
(Mon – Fri 08:00 – 18:00 CET)
Denmark
EV Driver and ChargePoint Account Assistance
+45 (802) 51020
(24/7/365)
Support will be provided in English
Station Owner, Installer and Partner Support
+45 (808) 20556
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
France
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449
(08:00 – 18:00 CET)
Germany
EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
(24/7/365)
Station Owner, Installer and Partner Support
+49 (30) 72621256
(08:00 – 18:00 CET)
Italy
EV Driver and ChargePoint Account Assistance
+39 (800) 168017
(24/7/365)
Station Owner, Installer and Partner Support
+39 (800) 168014
(Mon – Fri 08:00 – 18:00 CET)
Ireland
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)
Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 CET)
Luxembourg
EV Driver and ChargePoint Account Assistance
+33 (1) 49939011 (French)
(24/7/365)
Station Owner, Installer and Partner Support
+33 (1) 85650449 (French)
(08:00 – 18:00 CET)
The Netherlands
EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
(24/7/365)
Station Owner, Installer and Partner Support
+31 (20) 8886342
(08:00 – 18:00 CET)
Norway
EV Driver and ChargePoint Account Assistance
+47 (800) 13947
(24/7/365)
Support will be provided in English
Station Owner, Installer and Partner Support
+47 (800) 25250
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in English
Poland
EV Driver and ChargePoint Account Assistance
+48 22 209 89 05
(24/7/365)
Station Owner, Installer and Partner Support
+48 57 3560425
(Mon – Fri 08:00 – 18:00 CET)
Portugal
EV Driver and ChargePoint Account Assistance
+351 (800) 814 068
(24/7/365)
Station Owner, Installer and Partner Support
+351 (800) 855 836
(Mon – Fri 08:00 – 18:00 CET)
Spain
EV Driver and ChargePoint Account Assistance
+34 (800) 300088
(24/7/365)
Station Owner, Installer and Partner Support
+34 (900) 997966
(Mon – Fri 08:00 – 18:00 CET)
Sweden
EV Driver and ChargePoint Account Assistance
+46 (20) 0883673
(24/7/365)
Station Owner, Installer and Partner Support
+46 (20) 0750044
(Mon – Fri 08:00 – 18:00 CET)
Switzerland
EV Driver and ChargePoint Account Assistance
+41 (43) 2155817
(24/7/365)
Support will be provided in German, French and Italian
Station Owner, Installer and Partner Support
+41 (43) 2155749
(Mon – Fri 08:00 – 18:00 CET)
Support will be provided in German, French and Italian
United Kingdom
EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24/7/365)
Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00 – 18:00 GMT)
Asia Pacific
Australia
EV Driver and ChargePoint Account Assistance
+1300 300 885
(24x7x365)
