Welcome, Driver
The ChargePoint app is required to activate and use your new Flex charger.
Follow these steps to get set up quickly.
Step 1 - Get Your Charger Installed
Have your charger installed and ready to go.
- Prepare for the installation appointment
- If you don’t already have one, find and contact a licensed electrician in your area
Step 2 – Download the ChargePoint App
Everything you need, in one place.
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Download the free ChargePoint app
- Create a free ChargePoint account or sign in
Step 3 - Set Up & Start Charging
Connect your charger.
- Pair your charger to your account following the instructions on the ChargePoint app
- You’re ready to take advantage of features like scheduling, charging history and costs, energy usage, and more
Status & tips
Check Station Status
When the station is powered on and activated, the status light on the front of the station displays status via light color and pulsing.
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Light blue
Vehicle plugged in, waiting for power release (for example, due to energy management)
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Blue, pulsing
Charging a vehicle
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Blue, solid
Charging complete, charging stopped, or charging suspended
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Green, pulsing
Card authorization
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Green
Card authorization
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Orange, solid
Online, waiting for a reservation
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Orange, pulsing
Card authorization time
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Red
Out-of-service or disabled
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Yellow, pulsing
Installing software or rejecting the card (flashes yellow for 3 seconds). It also occurs during first boot-up when the station is not activated.
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White, pulsing
Installing software or running a self-test
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White
Offline or unavailable
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Purple
Account has not been authenticated, return holster to station
Simplify charging with the ChargePoint App
The only app for charging at home – and the world beyond.
- Set reminders so you never forget to plug in.
- Schedule charging for when electricity is cheapest.
- And much more features to discover on the free ChargePoint app
Need more help?
ChargePoint is always here for you. Call us 24/7 at 1-888-758-4389 or get help online.
We're here for you 24/7.
