Got Problems? We’ve Got Solutions.

Are you a ChargePoint installer, partner, station owner, or EV driver who needs help now?

North America

United States and Canada

EV Driver and ChargePoint Account Assistance
U.S. and Canada Toll Free: 1-888-758-4389
(24 hours)

Contact ChargePoint Driver Support

Station Owner, Installer and Partner Support
U.S. and Canada Toll Free: 1-877-850-4562
(Mon - Fri, 5 AM PST - 6 PM PST)

Contact ChargePoint Owner Support

Europe

France

EV Driver and ChargePoint Account Assistance
+33 (1) 49939011
(08:00-20:00 AMS)

Station Owner, Installer and Partner Support
+33 (1) 85650449
(08:00-18:00 AMS)

support.eu@chargepoint.com

Germany

EV Driver and ChargePoint Account Assistance
+49 (69) 95307383
(24x7x365)

Station Owner, Installer and Partner Support
+49 (30) 72621256
(08:00-18:00 AMS)

support.eu@chargepoint.com

The Netherlands

EV Driver and ChargePoint Account Assistance
+31 (20) 6545372
(08:00-20:00 AMS)

Station Owner, Installer and Partner Support
+31 (20) 8886342
(08:00-18:00 AMS)

support.eu@chargepoint.com

United Kingdom

EV Driver and ChargePoint Account Assistance
+44 (20) 75195052
(24x7x365)

Station Owner, Installer and Partner Support
+44 (20) 37908697
(08:00-18:00 AMS)

support.eu@chargepoint.com

Oceania

Australia

EV Driver and ChargePoint Account Assistance
1300 300 885 Option 1
(24 hours)

Station Owner, Installer and Partner Support
1300 300 885 Option 3
(Business hours)

support@chargepoint.com.au

New Zealand

EV Driver and ChargePoint Account Assistance
0800 300 885 Option 1
(24 hours)

Station Owner, Installer and Partner Support
0800 300 885 Option 3
(Business hours)

support@chargepoint.com.au