How do I leave a driver tip in the ChargePoint app?

Last updated: 10/26/2023

Here’s how to leave a driver tip:

  1. Open the ChargePoint app and find the station where you want to add a tip.
  2. Tap the station pin and open the station info bar at the bottom of the screen to see the station details page.
  3. Scroll down to the Tips section and select Add Tip.

    Tip: If there’s a problem with the station, like it’s not charging your car, a connector is broken or the station info is wrong, please click Report a problem and let us know, so we can work with the station owner to try to get it fixed.
  4. Write a tip with info on how to find the station or feedback for the station owner and choose to leave the tip for the station you selected (if your feedback is specific to that station) or all stations in that area (if you’re helping people find a group of stations).
  5. Press Done to confirm.

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ChargePoint is always here for you. Call us 24/7 at 1-888-758-4389 or get help online.

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