How do I plan a trip using Route Planning in the ChargePoint app?

Route Planning builds a charging-aware route between two points and suggests stations along the way based on your EV's range, current state of charge and your target end-of-trip SoC. It supports both a basic flow (you provide start, end and SoC) and an advanced flow (vehicle linking, custom SoC slider, multi-stop editing, etc).

To set up Route Planning, complete the following steps:

• Open the ChargePoint app and tap the Route Planning icon.
• Route Planning
  • Enter the Start address (defaults to your current location if location permission is granted).
  • Enter the Destination (address, business name or pinned location).
  • The app calculates the route and shows the path from source to destination. To see charging stops on the way, switch to Advanced Route Planning.
  • Tap Start Trip to begin in-app turn-by-turn navigation.
• Advanced Route Planning:
  • Advanced Route Planning is available for select users only and may not appear in your account.
  • For more control, the advanced flow gives you full visibility and editing over the SoC values, vehicle profile and charging stop selection.
  • Link your vehicle for live data: If your EV is connected via OEM credentials, Start SoC is pre-filled from the live vehicle reading. Remaining range updates as you drive. For more information, see How can I add my EV using my OEM account credentials?
• Manual SoC slider:
  • If your EV is not linked or if the Start SoC is inaccurate, use the Start SoC slider to enter your current battery percentage manually.
  • Use the End-of-Trip SoC slider to set how charged you want to be when you arrive. For example, 20% buffer for a same-day return drive and 80% if you are stopping for the night and want to top up.
• Charging Stops:
  • The route shows charging stops on the way, the expected time that you can spend at each stop, total number of stations and the battery's SOC that you can charge.
  • Tap any suggested stop to view amenities near the station.

Tips:

• Top up before you leave so you have flexibility in the first leg.
• Set a comfortable End-of-Trip SoC (20-30% is reasonable for most drivers) and the planner will pick fewer stops if you are willing to arrive lower.
• If you are towing or going through cold weather, lower your effective range manually (the planner does not auto-detect environmental factors).

24/7 support is available at 1-888-758-4389 or via chargepoint.com/support.