How do I change my payment option?

ChargePoint offers the drivers in the United States an option to pay after each charge or carry an account balance and use auto-reload. It is easy to update your preference in the ChargePoint app.

To change your payment type, complete the following steps:

• Log in to the ChargePoint app.
• Open the main menu and select Account.
• Choose Payment.
• Tap Payment Type and select Pay as you go or Auto reload.
• Your account will start using the new payment type on the first day of the following month after you make the change. If you switch from auto-reload to pay-as-you-go, any balance you have on your account will be used before you start to pay your fee after each charge. Your balance does not expire.

With auto-reload, the first time you use a public station with a fee, we will load your account with $10. When your account goes below $5, we will reload your balance based on the recent activity.

With pay-as-you-go, each time you charge at a station with a fee, your payment info on file will be billed.