Setting Up Connections in the ChargePoint App


Some stations require you to establish a “connection” to use them or offer special deals (like free or cheap charging) to drivers who “connect” to them. This might happen at workplaces, apartments, condos or other places where access to charging is limited to certain groups. To connect to a specific station or group of stations at a location:

Step 1

Sign up for ChargePoint or log in to your account in the app.

Sign up or log in screen
Step 2

To request to connect to the place where you want to charge, open the main menu, then click “Account.”

Click Account screen
Step 3

Click “Connections.”

Click “Connections" screen
Step 4

Then tap the “Browse Connections” button.

“Browse Connections” screen
Step 5

Search for an organization by name or enter a Connections code if you have one. Enter any additional detail required by the organization (such as license plate number) and click “Submit Request.”

"Submit Request" screen
Ask your HR department, property management company or HOA for the ChargePoint Connections code if you don’t have it for your workplace, apartment or condo.
Step 6

Wait for an email notification that your request was approved.

Connection email
Step 7

Once you’re approved, you’ll be able to start a charge at the relevant location, or get special energy rates or offers.

Start a charge
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