Search ChargePoint

Search Results

Displaying 51 - 60 of 215 Results

How do I check my ChargePoint charging activity?

Here’s how to check your charging activity: Open the ChargePoint app. Open the main menu. Select Charging Activity to see all your ChargePoint charging activity. Check out your activity based on cost...

How do I get a refund?

If you feel you’ve been charged in error or would like your account balance refunded, please contact support.

How do I charge at a roaming network partner station?

Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...

How do I find charging stations with the ChargePoint app?

The easiest way to find an available charging station is through the ChargePoint app or our charging map. Here’s how to find a place to charge: With the ChargePoint app or our charging map, sign up or...

What are the different public EV charging connector types?

North America The North American standard connector for AC charging is a single-phase Type 1 plug, typically using the SAE J1772 connector. There are three types of DC plugs available: SAE combo (CSS1...

How do I leave Waitlist?

If you no longer need a charge when it’s your turn, simply click Leave Waitlist to give up your spot. To leave the Waitlist anytime, open the app, click above the map where it shows how many stations...

What are the different charging types and speeds available?

Level 1 and level 2 charging An AC charging station delivers alternating current electric power to your car, which the car then converts to DC, or battery, power using an onboard converter. With Level...

What are the pricing policies and fees I should be aware of?

Stations managed with the ChargePoint Platform are independently owned, and each station owner or roaming partner decides how much it costs to use their stations. ChargePoint processes the payment for...