Search ChargePoint

Search Results

Displaying 101 - 110 of 411 Results

My connection was accepted. Why am I still unable to use a specific station?

It may take some time to process a connection request. Typically, you should be able to use the station within a day of approval.

How long does it take for a connection request to be accepted?

You will typically receive approval for a connection request within a few days. Please contact the station owner with questions.

Where do I get a connection code?

Station owners create their own connection codes and provide them to drivers. ChargePoint cannot provide the codes to customers. If you need a code for a workplace charging station or similar...

Can I auto-join Waitlist?

Waitlist does not support auto-join at this time.

When can I join a Waitlist?

You can join a station’s Waitlist at any time using the ChargePoint app. If Join Waitlist doesn’t appear when you click on a station, Waitlist may not be enabled on that station or the station is...

What happens if someone is blocking my spot at the station?

When it’s your turn in line, accept the spot in the app and click Report a problem, then choose Car is blocking station. We'll put you at the front of the line and offer you the next spot that frees...

How do I leave Waitlist?

If you no longer need a charge when it’s your turn, simply click Leave Waitlist to give up your spot. To leave the Waitlist anytime, open the app, click above the map where it shows how many stations...

What happens if I don’t respond when it's my turn?

If you don’t respond when it’s your turn in line, you'll be automatically snoozed and the next person in line will be offered the spot. Each station owner sets the number of times a driver can snooze...

What are the different charging types and speeds available?

Level 1 and level 2 charging An AC charging station delivers alternating current electric power to your car, which the car then converts to DC, or battery, power using an onboard converter. With Level...