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What can I do if all charging spots are busy?

If every charging spot is in use, don’t worry, you have options. Sometimes you arrive somewhere — like work, a shopping center or the supermarket — and all the charging spots are being used by other...

How to Use ChargePoint Waitlist to Get in Line to Charge

Waitlist FAQs

How do I save a Waitlist?

You can save certain stations to a Waitlist if you want to get in line for those stations on a regular basis. Log in into your account through the driver portal. Open the Waitlist tab, choose Create...

What happens if someone is blocking my spot at the station?

When it’s your turn in line, accept the spot in the app and click Report a problem, then choose Car is blocking station. We'll put you at the front of the line and offer you the next spot that frees...

What happens if I don’t respond when it's my turn?

If you don’t respond when it’s your turn in line, you'll be automatically snoozed and the next person in line will be offered the spot. Each station owner sets the number of times a driver can snooze...

How do I set up widgets with the ChargePoint app?

ChargePoint iOS Lock Screen and Home Screen widgets give you timely information about your charging status, nearby stations and your ChargePoint Home charger. You can find a place to charge with...

What can I do with my ChargePoint account?

Creating a ChargePoint account will give you quick and easy access to the world’s leading EV charging network with hundreds of thousands of places to charge, including thousands of stations on roaming...

How do I leave Waitlist?

If you no longer need a charge when it’s your turn, simply click Leave Waitlist to give up your spot. To leave the Waitlist anytime, open the app, click above the map where it shows how many stations...