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My connection was accepted. Why am I still unable to use a specific station?

It may take some time to process a connection request. Typically, you should be able to use the station within a day of approval.

Michael Hughes

The Business of Charging

Customer Voices: The Local Market fuels EVs and smiles in western North Carolina

Tour ChargePoint’s Advanced Test Facility

The Expertise Needed to Electrify Bus Fleets

Charging Forward

What is a pre-authorization hold?

A pre-authorization hold is a temporary hold placed on your payment method before a charging session begins. It is a part of standard payment processing, used widely to prevent failed credit and debit...

Search ChargePoint

My connection was accepted. Why am I still unable to use a specific station?

Customer Voices: The Local Market fuels EVs and smiles in western North Carolina

Tour ChargePoint’s Advanced Test Facility

The Expertise Needed to Electrify Bus Fleets

Charging Forward

What is a pre-authorization hold?

ChargePoint Web Modules

A Scalable Approach to Residential EV Charging Management

The Electric Revolution: Is Your Real Estate Ready?

Protecting your charging stations with anti-vandalism technology