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How do I save a Waitlist?

You can save certain stations to a Waitlist if you want to get in line for those stations on a regular basis. Log in into your account through the driver portal. Open the Waitlist tab, choose Create...

What are the pricing policies and fees I should be aware of?

Stations managed with the ChargePoint Platform are independently owned, and each station owner or roaming partner decides how much it costs to use their stations. ChargePoint processes the payment for...

Waitlist FAQ

Voyager Fleet Card Integration FAQ

Why are you applying a pre-authorization charge?

As a provider of EV charging solutions, we help organizations connect with drivers like you who want to charge their vehicles. We do not own and operate charging stations, and we do not charge money...

Who can I contact if I have questions or issues?

ChargePoint is always here for you. Call us 24/7 at  1(888)758-4389 or  get help online.

When will the hold amount be released?

Once your charging session ends, we provide your bank with the final cost, and they release any leftover funds. Please note that it might take up to seven business days for your bank to release the...

Why am I asked to enter my car type as part of the sign-up process?

Entering your car model helps us estimate your range and gives you notifications accordingly. It does not influence or change the way you charge in any way. If your car model is not listed, please...

Pay for EV fleet charging with WEX and ChargePoint

Richard Mohr

EV Charging Innovation