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What if I lose my ChargePoint card or need new cards?

You can order additional replacement cards. In the ChargePoint app, just go to Account, select Manage Cards and then click Get Card. In the driver portal, go to Account, select Manage Cards and then...

Can I get an invoice or receipt for my charging session?

There are five ways to get a receipt or invoice from your ChargePoint account for your charging session: If you charged at a station with your ChargePoint driver account using Tap to Charge, your...

How to Claim Your Federal Tax Credit for Home Charging

How do I activate a ChargePoint card?

To activate a new ChargePoint card from the ChargePoint app, go to Account and select Manage Cards. Choose Activate card. Make sure you have your ChargePoint card on hand to enter the serial number...

Voyager Fleet Card Integration FAQ

How do I get a ChargePoint card?

Request a free ChargePoint card online or in the ChargePoint app. The card should arrive within a few weeks. Once it arrives, you must log in to your account and activate your card.

Can I use a ChargePoint station without a card or an account?

Yes, you can charge your car without a ChargePoint card. If you arrive at a ChargePoint station without your ChargePoint card, you start a charge at ChargePoint and many roaming partner stations by...

How do I start a charging session at a ChargePoint station without a screen?

If you are at a ChargePoint station with an orange faceplate without a screen, you can start a charging session a few different ways. If the station has a QR code: In North America, you can start a...

How do I start a charging session or use Tap to Charge at a ChargePoint station?

There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...