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How do I find and start a charging session with my rental EV?

The ChargePoint app allows you to find, charge and pay for charging all from one place, making renting an EV easy to navigate. Use the ChargePoint app to sign up or log into your account. Tip: If you...

How do I start a charging session at a ChargePoint station in Australia?

ChargePoint stations in Australia operate in a "just charge" mode. To start a session: Hold any standard RFID card, including the ChargePoint card or a credit card, up to the station's reader to...

How can I identify which stations have NACS connectors?

The ChargePoint app lets EV drivers access more than 374K charging spots and includes filters for NACS, J1772, CCS and CHAdeMO connectors so EV drivers can easily locate and access the right charging...

What are the NACS, CCS and CHAdeMO connectors and who can use them?

NACS The North American Charging Standard (NACS) is an EV charging connector type developed by Tesla and opened for use to other manufacturers in 2022. It is not yet considered an industry standard...

Do ChargePoint stations offer the NACS connector?

Yes. ChargePoint is committed to delivering the best charging experience possible to drivers of all EV makes and models. We offer many stations with optional NACS connectors. As ChargePoint generally...

How do I know if a ChargePoint station is compatible with my vehicle?

ChargePoint aims to support drivers of every EV. Drivers can count on the ChargePoint app, station displays and in-dash integrations to make sure charging stations are compatible with their vehicles...

How do I charge my Tesla at ChargePoint stations?

Today, most Tesla drivers can access ChargePoint stations using widely available adapters. For AC stations with J1772 connectors, Tesla drivers can use the J1772 adapter provided with every Tesla...

How do I set up widgets with the ChargePoint app?

ChargePoint iOS Lock Screen and Home Screen widgets give you timely information about your charging status, nearby stations and your ChargePoint Home charger. You can find a place to charge with...

Does ChargePoint have a beta program?

Want to help shape the future of EV charging? Contact beta-program@chargepoint.com to be considered for the ChargePoint Beta program. We are always looking for diverse groups of current and future...

How do I change my payment option?

ChargePoint offers drivers in the United States the option to pay after each charge or carry an account balance and use auto-reload. It’s easy to update your preference in the ChargePoint app. Here’s...