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Can I get an invoice or receipt for my charging session?

There are five ways to get a receipt or invoice from your ChargePoint account for your charging session: If you charged at a station with your ChargePoint driver account using Tap to Charge, your...

Pricing & Service Fee FAQ

How do I change my payment option?

ChargePoint offers drivers in the United States the option to pay after each charge or carry an account balance and use auto-reload. It’s easy to update your preference in the ChargePoint app. Here’s...

How do I start a charging session or use Tap to Charge at a ChargePoint station?

There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...

Sales, Service and Motor Pool Solutions

How do I activate a ChargePoint card?

To activate a new ChargePoint card from the ChargePoint app, go to Account and select Manage Cards. Choose Activate card. Make sure you have your ChargePoint card on hand to enter the serial number...

ChargePoint Web Modules

How do I start a charging session at a ChargePoint station without a screen?

If you are at a ChargePoint station with an orange faceplate without a screen, you can start a charging session a few different ways. If the station has a QR code: In North America, you can start a...

Create or Activate Your Account

What are the pricing policies and fees I should be aware of?

Stations managed with the ChargePoint Platform are independently owned, and each station owner or roaming partner decides how much it costs to use their stations. ChargePoint processes the payment for...