Station owners can set a station to Restricted Access if it’s not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate or...
Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...
There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...
You can cancel your ChargePoint account at any time through the ChargePoint app or the driver portal. Go to Account, select My Profile and then Delete Account. Any remaining account balance will be...
Entering your car model helps us estimate your range and gives you notifications accordingly. It does not influence or change the way you charge in any way. If your car model is not listed, please...
Yes, you can charge your car without a ChargePoint card. If you arrive at a ChargePoint station without your ChargePoint card, you start a charge at ChargePoint and many roaming partner stations by...
You can order additional replacement cards. In the ChargePoint app, just go to Account, select Manage Cards and then click Get Card. In the driver portal, go to Account, select Manage Cards and then...
To activate a new ChargePoint card from the ChargePoint app, go to Account and select Manage Cards. Choose Activate card. Make sure you have your ChargePoint card on hand to enter the serial number...