Each custom package is different. You may receive a home charging station as well as an installation package and support. You may also get home and public charging reimbursement depending on the...
Your credit card details are used to pay for personal charging sessions that are not covered by your employer’s reimbursement policy. Your employer will specify what charging you are reimbursed for...
Thank you so much for letting us know of any issues with a ChargePoint station. Drivers like you are an essential part of the ChargePoint community. You can report an issue with the charging station...
Station owners can set a station to Restricted Access if it is not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate...
Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...
You can stop a charge on most ChargePoint stations by performing one of the following actions: If you are viewing the Current Session page in the ChargePoint Driver App, tap Stop Charging to stop an...
There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...
You can cancel your ChargePoint account any time through the ChargePoint app or the driver portal. Navigate to Account > My Profile > Delete Account. Any remaining account balance will be refunded to...
