Thank you so much for letting us know of any issues with a ChargePoint station. Drivers like you are an essential part of the ChargePoint community. You can report an issue with the charging station...
Station owners can set a station to Restricted Access if it is not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate...
Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...
You can stop a charge on most ChargePoint stations by performing one of the following actions: If you are viewing the Current Session page in the ChargePoint Driver App, tap Stop Charging to stop an...
There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...
You can cancel your ChargePoint account any time through the ChargePoint app or the driver portal. Navigate to Account > My Profile > Delete Account. Any remaining account balance will be refunded to...
Entering your car model helps us estimate your range and gives you notifications accordingly. It does not influence or change the way you charge in any way. If your car model is not listed, please...
Yes, you can charge your car without a ChargePoint card. If you arrive at a ChargePoint station or any of the roaming partner stations without your ChargePoint card, click the Start Charge button in...
