ChargePoint stations are independently owned and operated, so each station owner gets to choose who uses their chargers. You may need a connection code to access some stations.
Station owners create their own connection codes and provide them to drivers. ChargePoint cannot provide the codes to customers. If you need a code for a workplace charging station or similar...
Some stations require you to establish a connection to use them or offer special deals (like free or discounted charging) to drivers who connect to them. This might happen at workplaces, apartments...
You can save certain stations to a Waitlist if you want to get in line for those stations on a regular basis. To save a waitlist, complete the following steps: Log in to the driver portal. Open the ...
You can join a station’s Waitlist at any time using the ChargePoint app. If Join Waitlist does not appear when you click on a station, it means that waitlist may not be enabled on that station or the...
When it’s your turn in line, accept the spot in the app and click Report a problem, then choose Car is blocking station. We'll put you at the front of the line and offer you the next spot that frees...