Each custom package is different. You may receive a home charging station as well as an installation package and support. You may also get home and public charging reimbursement depending on the...
Your credit card details are used to pay for personal charging sessions that are not covered by your employer’s reimbursement policy. Your employer will specify what charging you are reimbursed for...
If you come across a station that is down, select Report a Problem under Station Details in the ChargePoint app to let us know. For stations on partner roaming networks, call the support number posted...
Station owners can set a station to Restricted Access if it’s not accessible to all drivers. For example, a station might be reserved for use by customers or employees only or located behind a gate or...
Roaming stations are public stations operated by third-party networks that have partnered with us to make EV charging a seamless experience. Each roaming partner decides how the charging experience...
There are three ways to start a charging session at a ChargePoint station: Tap to Charge is available in North America. With the ChargePoint app installed, you can start a charging session on a...
You can cancel your ChargePoint account at any time through the ChargePoint app or the driver portal. Go to Account , select My Profile and then Delete Account . Any remaining account balance will be...
